Chapter IV — Consumer Disputes Redressal Commission

Consumer Protection Act, 2019 · Sections 28–73

• 28Establishment of District Consumer Disputes Redressal Commission.
• 29Qualifications, etc., of President and members of District Commission.
• 30Salaries, allowances and other terms and conditions of service of President and members of District Commission.
• 31Transitional provision.
• 32Vacancy in office of member of District Commission.
• 33Officers and other employees of District Commission.
• 34Jurisdiction of District Commission.
• 35Manner in which complaint shall be made.
• 36Proceedings before District Commission.
• 37Reference to mediation.
• 38Procedure on admission of complaint.
• 39Findings of District Commission.
• 40Review by District Commission in certain cases.
• 41Appeal against order of District Commission.
• 42Establishment of State Consumer Disputes Redressal Commission.
• 43Qualifications, etc., of President and members of State Commission.
• 44Salaries, allowances and other terms and conditions of service of President and members of State Commission.
• 45Transitional provision.
• 46Officers and employees of State Commission.
• 47Jurisdiction of State Commission.
• 48Transfer of cases.
• 49Procedure applicable to State Commission.
• 50Review by State Commission in certain cases.
• 51Appeal to National Commission.
• 52Hearing of appeal.
• 53Establishment of National Consumer Disputes Redressal Commission.
• 54Composition of National Commission.
• 55Qualifications, etc., of President and members of National Commission.
• 56Transitional provision.
• 57Other officers and employees of National Commission.
• 58Jurisdiction of National Commission.
• 59Procedure applicable to National Commission.
• 60Review by National Commission in certain cases.
• 61Power to set aside ex parte orders.
• 62Transfer of cases.
• 63Vacancy in office of President of National Commission.
• 64Vacancies or defects in appointment not to invalidate orders.
• 65Service of notice, etc.
• 66Experts to assist National Commission or State Commission.
• 67Appeal against order of National Commission.
• 68Finality of orders.
• 69Limitation period.
• 70Administrative control.
• 71Enforcement of orders of District Commission, State Commission and National Commission.
• 72Penalty for non-compliance of order.
• 73Appeal against order passed under section 72.

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